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Report #0074

Infinite X2 - Borno | May 2026

Approved
Back to List View Data
Total Enrolled
1,650
100% of target
Facilities
13
Contracted
Total Visits
1,302
Visit Rate: 789.09 Per 1,000
Claims Approved
0
0% approval rate
1. Administrative Information
Report ID:
#0074
HMO:
Infinite X2
HMO Code:
HMO-002
State:
Borno
LGAs Covered:
Bayo, Kaga, Mafa
Reporting Month:
May 2026
Submission Date:
14 Jul 2026
Status:
Approved
2. Enrollment and Coverage
Target Enrollees:
1,650
Total Enrolled:
1,650 100%
Males:
675 40.91%
Females:
975 59.09%
Pregnant Women:
1,012 61.33%
Under-5 Children:
510 30.91%
Persons with Disabilities:
10 0.61%
Elderly (60+):
10 0.61%
Others
108 6.55%
Active Enrollees:
1,650
Gender Distribution
Vulnerable Groups
3. Provider Network
Target PHC Facilities:
9
PHC Accredited:
9 100%
Target SHF:
4
SHF Accredited:
4 100%
4. Facility Visits
Total Enrollee Visits:
1,302
B. Visit Type Mix
Total PHC Visits:
1,302 100%
Total SHC Visits:
0 0%
C. Visit Type Breakdown
OPD/Consultation:
1,002 76.96%
Admissions/Inpatients:
206 15.82%
Deliveries:
9 0.69%
Emergency:
71 5.45%
Other Visits:
14 1.08%
5. Service Utilization
A. Service Encounters
Total Encounters (Total Services Utilized):
1,502
Total number of service interactions delivered, including multiple services within a single visit
B. Access to Care
Enrollees Accessing Care (Last 30 Days):
992
% Enrollees Accessing Care:
60.12%
C. Service Utilization Rate (SUR)
Service Utilization Rate (%):
91.03%
Total Encounters ÷ Active Enrollees × 100
D. Preventive Care Services
Total Preventive Services:
874
% Total Preventive Services Rate
58.19%
Preventive Service Types
Antenatal Care
379 43.36%
Post Natal Care:
14 1.6%
Immunization Services:
256 29.29%
Family Planning Services:
23 2.63%
Nutrition/Health Education:
202 23.11%
Other Preventive Services:
0 0%
E. Most Frequently Used Services
# Service Number % of Total
1 Outpatient Consultations (OPD) 1,002 66.71%
2 Basic Laboratory Tests/Investigations 206 13.72%
3 Pharmacy/Drug Prescription 80 5.33%
4 Immunization Services 202 13.45%
5 Hospital Admission (Basic Inpatient Care) 206 13.72%
Percentage of Total Encounters (1,502)
F. Referral & Care Transitions
Enrollees Referred:
3
Referrals Completed:
3 100%
Referrals Denied:
0
Back-Referrals:
3 100%
G. Disease Burden Among Enrollees

Number of Encounters by Disease Category

Malaria:
989
Respiratory Infections:
0
Gastrointestinal Diseases:
97
Hypertension:
52
Diabetes:
13
Maternal Conditions:
286
Injuries / Trauma:
6
Mental & Behavioral Conditions:
0
Other Communicable Diseases:
0
Total Other NCDs:
0
6. Finances
Capitation
Total Facilities Paid Capitation:
9 100.00%
Facilities Pending Capitation:
0 0.00%
Total Amount of Capitation Paid:
₦1,155,000.00
Total Amount of Capitation Pending:
₦0.00
Capitation to Utilization Ratio:
₦768.97
Fees for Service (Claims) Management
Claims Submitted:
0
Claims Processed:
0
Claims Approved:
0 0%
Claims Denied/Rejected:
0
Total Amount Submitted:
₦0.00
Total Amount Paid:
₦0.00
Total Amount Rejected:
₦0.00
Fee-For-Service (FFS)
Amount of FFS Received:
₦0.00
Amount of FFS Spent:
₦0.00
Reserve Fund
Amount of Reserve Fund Received:
₦0.00
Amount of Reserve Fund Spent:
₦0.00
7. Quality Assurance
Total Facilities Assessed:
13
Facilities Meeting QA Standard:
13
QA Compliance Rate (%):
100.00%
Periodic Quality Checks
Facilities with Completed Checks:
13
Total Accredited Facilities:
13
Periodic Check Coverage (%):
100.00%
Enrollee Satisfaction
Satisfied Enrollees:
989
Total Respondents:
0
Enrollee Satisfaction (%):
0.00%
Complaints Management
Complaints Received:
1
Complaints Resolved:
1
Complaint Rate (%):
0.06%
Complaints Redressed (%):
100.00%
Complaints Channel Coverage
Facilities with Complaints Channel:
13
Facility Complaints Coverage Rate (%):
100.00%
8. Data Management
PHC Facilities Submitted Data:
9
% PHC Submission:
100.00%
SHF Facilities Submitted Data:
1
% SHF Submission:
25.00%
Daily Data Submission
PHC Facilities Submit Daily Data:
9
% Daily Submission:
100.00%
10. Corrective Actions

The major issue identified across the health facilities is the inadequate availability of qualified healthcare professionals, particularly doctors and nurses. This shortage affects the quality, efficiency, and timely delivery of healthcare services.
The management of the facilities were advised to engage the appropriate authorities to address the staffing shortage.

Challenges Encountered

The number of enrollees continues to increase in most facilities, although many of them are not yet registered under the scheme.

Mitigation Measures

Unregistered enrollees were advised to obtain their National Identification Number (NIN) and keep it ready, with the expectation that the programme will be extended and expanded to accommodate additional beneficiaries when registration resumes.

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