Export Report #0074 - HMO Monthly Reports

1. Administrative Information
Report ID	#0074	Status	Approved
HMO Name	Infinite X2	HMO Code	HMO-002
State	Borno	Reporting Month	May 2026
LGAs Covered	Bayo, Kaga, Mafa
Submission Date	14 Jul 2026	Submitted By	Isa Bukar

2. Enrollment and Coverage
Target Enrollees	1,650	Total Enrolled	1,650 100%
Males Enrolled	675 40.91%	Females Enrolled	975 59.09%
Active Enrollees	1,650
Vulnerable Groups
Pregnant Women	1,012 61.33%	Under-5 Children	510 30.91%
Persons with Disabilities	10 0.61%	Elderly (60+)	10 0.61%
Others (incl. IDPs)	108 6.55%

3. Provider Network
Primary Health Care (PHC)
Target PHC Facilities	9	PHC Accredited	9 100%
Secondary Health Facilities (SHF)
Target SHF	4	SHF Accredited	4 100%
Total Contracted Facilities	13

4. Facility Visits
A. Summary
Active Enrollees	1,650	Total Enrollee Visits	1,302
Enrollee Visit Rate (per 1,000)	789.09
B. Visit Type Mix (Facility Level)
Total PHC Visits	1,302 100%	Total SHC Visits	0 0%
C. Visit Type Breakdown
OPD/Consultations	1,002 76.96%	Admissions/Inpatients	206 15.82%
Deliveries	9 0.69%	Emergency	71 5.45%
Other Visits	14 1.08%

5. Service Utilization

A. Service Encounters

Total Encounters (Total Services Utilized)

1,502

B. Access to Care

Enrollees Accessing Care (Last 30 Days)

992

% Enrollees Accessing Care

60.12%

C. Service Utilization Rate (SUR)

Service Utilization Rate (%)

91.03%

D. Preventive Care Services

Total Preventive Services

874

% Preventive Rate (of Encounters)

58.19%

Antenatal Care (ANC)

379 43.36%

Post Natal Care (PNC)

14 1.6%

Immunization Services

256 29.29%

Family Planning Services

23 2.63%

Nutrition/Health Education

202 23.11%

Other Preventive Services

0 0%

E. Most Frequently Used Services

#	Service	Number	% of Total Encounters
1	Outpatient Consultations (OPD)	1,002	66.71%
2	Basic Laboratory Tests/Investigations	206	13.72%
3	Pharmacy/Drug Prescription	80	5.33%
4	Immunization Services	202	13.45%
5	Hospital Admission (Basic Inpatient Care)	206	13.72%

F. Referral & Care Transitions

Enrollees Referred

3

Referrals Completed

3 100%

Referrals Denied

0

Back-Referrals

3 100%

G. Disease Burden Among Enrollees

Malaria

989

Respiratory Infections

0

Gastrointestinal Diseases

97

Hypertension

52

Diabetes

13

Maternal Conditions

286

Injuries/Trauma

6

Mental & Behavioral

0

Other Communicable Diseases

0

Total Other NCDs

0

6. Finances
Capitation
Facilities Paid Capitation	9 69.23%	Facilities Pending Capitation	0 0%
Total Capitation Paid	₦1,155,000.00	Total Capitation Pending	₦0.00
Capitation-to-Utilization Ratio (CUR)	₦768.97 per encounter
Claims Management (FFS)
Claims Submitted	0	Claims Processed	0
Claims Approved	0 0%	Claims Denied	0
Amount Submitted	₦0.00	Amount Paid	₦0.00
Amount Rejected	₦0.00
Fee-For-Service (FFS)
FFS Received	₦0.00	FFS Spent	₦0.00
Reserve Fund
Reserve Fund Received	₦0.00	Reserve Fund Spent	₦0.00

7. Quality Assurance
Total Facilities Assessed	13	Facilities Meeting QA Standard	13
QA Compliance Rate	100.00%
Periodic Quality Checks
Facilities with Completed Checks	13	Total Accredited Facilities	13
Periodic Check Coverage	100.00%
Enrollee Satisfaction
Satisfied Enrollees	989	Total Respondents	0
Enrollee Satisfaction (%)	%
Complaints Management
Complaints Received	1	Complaints Resolved	1
Complaint Rate (%)	0.06%	Complaints Redressed (%)	100.00%
Complaints Channel Coverage
Facilities with Complaints Channel	13	Facility Complaints Coverage Rate (%)	100.00%

8. Data Management
PHC Facilities Submitted Data	9	% PHC Submission	100.00%
SHF Facilities Submitted Data	1	% SHF Submission	25.00%
Daily Data Submission
PHC Facilities Submit Daily Data	9	% Daily Submission	100.00%

10–11. Corrective Actions, Challenges & Mitigation
Corrective Actions	The major issue identified across the health facilities is the inadequate availability of qualified healthcare professionals, particularly doctors and nurses. This shortage affects the quality, efficiency, and timely delivery of healthcare services. The management of the facilities were advised to engage the appropriate authorities to address the staffing shortage.
Challenges Encountered	The number of enrollees continues to increase in most facilities, although many of them are not yet registered under the scheme.
Mitigation Measures	Unregistered enrollees were advised to obtain their National Identification Number (NIN) and keep it ready, with the expectation that the programme will be extended and expanded to accommodate additional beneficiaries when registration resumes.

12. Certification & Attestation
Certified By	Isa Bukar	Submission Date	14 Jul 2026

Report #0074 — Infinite X2 | May 2026