Report #0096 — Infinite X2 | July 2026
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| Report ID | #0096 |
Status | Approved |
| HMO Name | Infinite X2 |
HMO Code | HMO-002 |
| State | Borno |
Reporting Month | July 2026 |
| LGAs Covered | Bayo, Kaga, Mafa |
| Submission Date | 08 Oct 2026 |
Submitted By | Isa Bukar |
| Target Enrollees | 1,650 |
Total Enrolled | 1,650 100% |
| Males Enrolled | 675 40.91% |
Females Enrolled | 975 59.09% |
| Active Enrollees | 1,650 |
| |
| Vulnerable Groups |
| Pregnant Women | 1,012 61.33% |
Under-5 Children | 510 30.91% |
| Persons with Disabilities | 10 0.61% |
Elderly (60+) | 10 0.61% |
| Others (incl. IDPs) | 108 6.55% |
| |
| Primary Health Care (PHC) |
| Target PHC Facilities | 9 |
PHC Accredited | 9 100% |
| Secondary Health Facilities (SHF) |
| Target SHF | 4 |
SHF Accredited | 4 100% |
| Total Contracted Facilities | 13 |
| |
| A. Summary |
| Active Enrollees | 1,650 |
Total Enrollee Visits | 1,236 |
| Enrollee Visit Rate (per 1,000) | 749.09 |
| |
| B. Visit Type Mix (Facility Level) |
| Total PHC Visits | 1,227 99.27% |
Total SHC Visits | 9 0.73% |
| C. Visit Type Breakdown |
| OPD/Consultations | 821 66.42% |
Admissions/Inpatients | 215 17.39% |
| Deliveries | 0 0% |
Emergency | 76 6.15% |
| Other Visits | 124 10.03% |
| |
| A. Service Encounters |
| Total Encounters (Total Services Utilized) | 1,453 |
| B. Access to Care |
| Enrollees Accessing Care (Last 30 Days) | 950 |
% Enrollees Accessing Care | 57.58% |
| C. Service Utilization Rate (SUR) |
| Service Utilization Rate (%) | 88.06% |
| D. Preventive Care Services |
| Total Preventive Services | 769 |
% Preventive Rate (of Encounters) | 52.92% |
| Antenatal Care (ANC) | 209 27.18% |
Post Natal Care (PNC) | 99 12.87% |
| Immunization Services | 212 27.57% |
Family Planning Services | 10 1.3% |
| Nutrition/Health Education | 239 31.08% |
Other Preventive Services | 0 0% |
| E. Most Frequently Used Services |
| # | Service | Number | % of Total Encounters |
|---|
| 1 |
Outpatient Consultations (OPD) |
687 |
47.28% |
| 2 |
Basic Laboratory Tests/Investigations |
324 |
22.3% |
| 3 |
Treatment of Common Ailments (Malaria, Diarrhoea, Cough and Chest Infection) |
451 |
31.04% |
| 4 |
Pharmacy/Drug Prescription |
410 |
28.22% |
| 5 |
Immunization Services |
312 |
21.47% |
|
| F. Referral & Care Transitions |
| Enrollees Referred | 9 |
Referrals Completed | 9 100% |
| Referrals Denied | 0 |
Back-Referrals | 9 100% |
| G. Disease Burden Among Enrollees |
| Malaria | 667 |
Respiratory Infections | 32 |
| Gastrointestinal Diseases | 431 |
Hypertension | 57 |
| Diabetes | 37 |
Maternal Conditions | 241 |
| Injuries/Trauma | 0 |
Mental & Behavioral | 0 |
| Other Communicable Diseases | 0 |
Total Other NCDs | 0 |
| Capitation |
| Facilities Paid Capitation | 9 69.23% |
Facilities Pending Capitation | 0 0% |
| Total Capitation Paid | ₦1,155,000.00 |
Total Capitation Pending | ₦0.00 |
| Capitation-to-Utilization Ratio (CUR) | ₦794.91 per encounter |
| |
| Claims Management (FFS) |
| Claims Submitted | 0 |
Claims Processed | 0 |
| Claims Approved | 0 0% |
Claims Denied | 0 |
| Amount Submitted | ₦0.00 |
Amount Paid | ₦0.00 |
| Amount Rejected | ₦0.00 |
| |
| Fee-For-Service (FFS) |
| FFS Received | ₦0.00 |
FFS Spent | ₦0.00 |
| Reserve Fund |
| Reserve Fund Received | ₦0.00 |
Reserve Fund Spent | ₦0.00 |
| Total Facilities Assessed | 13 |
Facilities Meeting QA Standard | 13 |
| QA Compliance Rate | 100.00% |
| |
| Periodic Quality Checks |
| Facilities with Completed Checks | 13 |
Total Accredited Facilities | 13 |
| Periodic Check Coverage | 100.00% |
| |
| Enrollee Satisfaction |
| Satisfied Enrollees | 950 |
Total Respondents | 950 |
| Enrollee Satisfaction (%) | 100.00% |
| |
| Complaints Management |
| Complaints Received | 1 |
Complaints Resolved | 1 |
| Complaint Rate (%) | 0.06% |
Complaints Redressed (%) | 100.00% |
| Complaints Channel Coverage |
| Facilities with Complaints Channel | 13 |
Facility Complaints Coverage Rate (%) | 100.00% |
| PHC Facilities Submitted Data | 9 |
% PHC Submission | 100.00% |
| SHF Facilities Submitted Data | 4 |
% SHF Submission | 100.00% |
| Daily Data Submission |
| PHC Facilities Submit Daily Data | 9 |
% Daily Submission | 100.00% |
| Corrective Actions | Need to increase the number of professional personnel. |
| Challenges Encountered | Non-enrolled/vulnerable patients seeking services under the NEDC-CTSHIP |
| Mitigation Measures | Establish a clear procedure for non-enrolled patients while ensuring that eligible vulnerable persons are properly taken care of. |
| Certified By | Isa Bukar |
Submission Date | 08 Oct 2026 |
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